Welcome to Wooden Slice, your trusted destination for premium handcrafted wooden furniture made from high-quality Sheesham wood (Indian Rosewood) and Mango wood. Please read these Terms of Use carefully before using our website, products, or services.
By accessing or purchasing from Wooden Slice, you agree to be bound by the terms and conditions described here. If you do not agree, please do not use our website or services.
1. Product Authenticity & Natural Wood Disclaimer
1.1 Handcrafted Wooden Furniture
All furniture sold by Wooden Slice is handcrafted by skilled artisans using natural solid wood materials like Sheesham wood and Mango wood. As each piece is handmade:
- Variations in wood grain, color, and carving patterns are natural and make every item unique.
- Natural imperfections such as knots, lines, or texture differences are expected and celebrated as part of traditional craftsmanship.
1.2 Product Images
Product images displayed on our website serve as visual references. Actual products may differ slightly due to wood tone, lighting, and hand-carved elements.
2. Orders, Custom Furniture & Secure Payments
2.1 Order Placement
Orders for solid wood furniture online can be placed through our secure website, social media pages, or authorized showrooms. You agree to provide accurate billing, shipping, and contact information.
2.2 Customization
We accept custom-made wooden furniture orders. Please note:
- Customization options include dimensions, wood type, polish finish, and carving details.
- All custom furniture orders are non-refundable once production has started.
2.3 Payment Methods
We support secure payment gateways including credit/debit cards, net banking, UPI, and wallet payments. Prices listed include applicable taxes unless mentioned otherwise.
3. Shipping, Delivery & Assembly
3.1 Shipping Information
We offer pan-India furniture delivery. Delivery timelines depend on the product type, customization, and destination. Average dispatch time is 2–6 weeks from order confirmation.
3.2 Inspection Upon Delivery
Please inspect your wooden furniture delivery upon arrival. In case of visible damage or defect:
- Notify us within 48 hours with photos.
- Claims made after 48 hours may not be eligible for return or repair.
3.3 Assembly Support
Most furniture is shipped in assembled or semi-assembled form. For large items, assembly instructions or assistance is provided wherever applicable.
4. Return, Replacement & Cancellation Policy
4.1 Return Policy
Due to the handcrafted and made-to-order nature of our products, we do not accept returns for reasons such as size, color variation, or change of mind.
4.2 Damaged Items
In rare cases of transit damage or manufacturing defect, we will repair or replace the item at our discretion. Contact us within 48 hours with proof.
4.3 Cancellation
- Orders can be canceled before dispatch or production, whichever comes first.
- Custom furniture orders cannot be canceled or refunded after confirmation.
5. Wood Furniture Warranty & Maintenance
5.1 Limited Warranty
We offer a 6–12 month structural warranty on our solid wood furniture, covering manufacturing defects like frame breakage or joint failure. Warranty exclusions:
- Damages due to water exposure, direct sunlight, or improper usage.
- Surface wear, stains, or natural wood aging.
5.2 Furniture Care Tips
To prolong the life of your handcrafted wooden furniture:
- Use soft, dry cloths for cleaning.
- Avoid water, harsh chemicals, or direct heat.
- Use mats and coasters on tabletops.
Find more care details on our Wood Furniture Care Guide page.
6. Intellectual Property
All website content—including wooden furniture designs, product photos, brand logos, descriptions, and graphics—is the intellectual property of Wooden Slice. Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
Wooden Slice is not liable for indirect, incidental, or consequential damages related to the use of our handmade wooden furniture. Our maximum liability, if any, is limited to the purchase price of the product.
8. Use of Website
You agree not to:
- Use our website for fraudulent or illegal purposes.
- Distribute viruses or malware.
- Copy, modify, or use content for resale or commercial purposes without permission.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of India. All disputes are subject to the jurisdiction of the courts in Udaipur, Rajasthan, where our registered office is located.
10. Updates to Terms
We reserve the right to revise or update these Terms at any time. Continued use of our website and services after any changes constitutes your acceptance of the updated Terms.
11. Contact Information
If you have any questions about these Terms or our handcrafted furniture policies, contact us:
Wooden Slice-” Carved to Perfection”
📧 Email: woodensliceonline@gmail.com
📞 Phone: +91-8290747810
🏠 Address:18, Near Samudayik Swasth Center, Bhuwana, Udaipur,
Rajasthan, 313001
🌐 Website: www.woodenslice.com